Atodia is committed to providing customers with a secure and transparent shopping experience. These Billing Terms & Conditions outline our policies regarding payment methods, billing accuracy, order processing, shipping, returns, cancellations, and fraud prevention.
Our services are available to customers in the United States and most international countries, except where prohibited by law. If your country is not supported, you will not be able to complete checkout at the time of purchase.
1. Accepted Payment Methods
We accept the following secure payment methods:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- PayPal
All transactions must be authorized and processed in United States Dollars (USD).
2. Payment Accuracy
The billing details you provide at checkout must match your financial institution’s records.
Any mismatched or incorrect information may result in processing delays or cancellation of your order.
3. Order Processing
- Orders are typically processed within 1–3 business days (excluding Sundays and U.S. holidays).
- The final total includes product price, applicable taxes, and shipping fees, as displayed at checkout.
- You will receive an order confirmation email and a shipping confirmation once your order is dispatched.
4. Shipping Information
We ship orders both domestically within the United States and to most international destinations.
Estimated Delivery Times:
- United States: 3–6 business days
- International: 7–21 business days (varies by destination)
Flat Shipping Rates:
- U.S. orders: $6.39
- International orders: $9.39
Please note that delivery times are estimates and may vary due to location, weather conditions, or carrier-related delays.
5. Returns & Refunds
Returns are accepted within 28 days of receiving your order.
- If your item is defective or damaged, contact us at support@atodia.com.
- Customers are responsible for return shipping costs on non-defective items.
- Items must be unused and returned in their original packaging.
- For full instructions, refer to our Returns & Refunds Policy.
6. Order Cancellations
- You may cancel an order before it is shipped by contacting support@atodia.com.
- Once shipped, cancellations are no longer possible and the standard return process applies.
- Shipping fees are non-refundable after dispatch.
7. Fraud Prevention
To maintain a secure shopping environment, we may take the following precautions:
- Request additional identity verification (e.g., government-issued ID, phone number confirmation)
- Cancel transactions that appear suspicious or violate our internal security policies
Atodia reserves the right to reject any order if fraud or abuse is suspected.
8. Policy Updates
These Billing Terms & Conditions are subject to change at any time.
Please check this page periodically for the latest updates.
9. Contact Us
For any billing, payment, shipping, or refund inquiries, please contact our support team:
Email: support@atodia.com