Thank you for shopping with Atodia. We are committed to delivering your order safely and on time. This Shipping Policy explains our shipping practices and procedures.
1. Shipping Coverage
- We currently ship orders within the United States only.
- International shipping is not available at this time.
2. Order Processing Time
- Orders are typically processed within 3–4 business days after payment confirmation.
- Business days are Monday through Saturday, excluding U.S. national holidays.
- Orders placed after 5:00 PM Eastern Standard Time (EST) will be processed on the next business day.
3. Estimated Delivery Time
- Standard Shipping (United States): Estimated delivery is within 3–6 business days from the date of shipment.
4. Shipping Fees
- A flat-rate shipping fee of $9.39 applies to all orders, regardless of order size or weight.
5. Order Tracking
- Once your order has shipped, you will receive a confirmation email containing tracking information.
- You can track your shipment using the tracking number provided or by logging into your customer account on our website.
6. Shipping Restrictions
- We are unable to ship to the following addresses:
- P.O. Boxes
- APO/FPO/DPO military addresses
- Locations outside of the United States
7. Delivery Delays
- Estimated delivery times may be affected by factors beyond our control, including but not limited to:
- Severe weather conditions
- Carrier service disruptions
- Public holidays or peak seasonal demand
- We appreciate your patience and understanding during such events.
8. Lost or Damaged Shipments
- If your order is lost or arrives damaged, please contact us at support@atodia.com as soon as possible.
- We will work with the carrier to investigate the issue and offer a resolution, which may include a replacement or refund where appropriate.
9. Contact Us
For any questions regarding this Shipping Policy, please contact:
Email: support@atodia.com